This page contains answers to common questions handled by our support staff, along with some tips
and tricks that we have found useful and presented here as questions.
Note: In these answers we will follow a few shorthand conventions for describing user-interface
procedures. Key combinations will be presented like this: Ctrl+Alt+Delete, which means that you
should press and hold down the Control key, the Alt key, and the Delete key at the same time.
Menu selections will be presented like this: File->Open, which means that you should open the File
menu, and then make the Open selection.
- How do I ... ?
- Where can I find ... ?
- Why doesn't ... ?
- Who is ... ?
- What is ... ?
- When is ... ?
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